At Seven Miles Seafood, we are dedicated to delivering the freshest, highest-quality seafood to our customers. Due to the perishable nature of our products, we cannot accept returns once they have been delivered.
Why We Cannot Accept Returns
Seafood is highly perishable and requires strict temperature control and handling to ensure its freshness and safety. Once the product leaves our facility and is delivered to your address, we can no longer guarantee that it has been stored or handled properly. Accepting returns of such products would pose a significant risk to quality control and food safety standards, which is why we cannot resell returned items.
Commitment to Quality
We understand that it’s important to have confidence in the products you purchase, especially when it comes to food. That's why we take great care in selecting, preparing, and packaging your seafood to ensure it arrives at its peak freshness. If there is any issue with your order, such as receiving the wrong item or a product that does not meet our quality standards, please contact us immediately at manager@sevenmilesseafood.com. We will work with you to resolve the issue promptly.
What to Do If There’s an Issue
While we cannot accept returns, we want to ensure you are satisfied with your purchase. If there is a problem with the order you received, please get in touch with our customer service team as soon as possible. We may offer a replacement or store credit depending on the situation, but this is handled on a case-by-case basis.
Your satisfaction is important to us, and we are committed to delivering a posit